Call Center Staff for Home Appliances

■Job content ・Inquiries before and after product purchase ・Inquiries from retailers, agents, media, dentists ・Other inquiries related to products (campaigns, etc.) ・Sending letters ・Refunds ・Sending catalogs/instruction manuals ■Number of employees and atmosphere in the department 1 service manager, 1 quality manager, 3 supervisors, 15 operators The entire team is working on various improvements to achieve our goals. ■Attractions of this project ・When answering the phone, there is a support tool that transcribes the contents of the conversation and searches for answer candidates, so even new employees can respond with confidence. ・There are plenty of product verification machines (actual machines), so you can increase your product knowledge while touching the products. ■Training and follow-up after joining the company You will start answering calls after about one to one and a half months of training, and it is expected that you will be independent about two to three months after joining the company. ■Future career path ・Employee promotion system - Employee promotion exams are held twice a year. You can also advance from a contract employee to a full-time employee. *Promotion record to full-time employees in the past three years: 15 people (at Sasebo Center) ■Changes in job content: No changes [You can attend only the company information session] First, please check the job content and atmosphere and apply. Please feel free to ask us if you have any questions. [Applications for multiple jobs are also OK] We are also recruiting for other employment types and jobs. You can apply for multiple jobs!

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The above information is a public job ad. This job ad is neither an offer nor a contract.