We are recruiting future Duty Manager candidates at our company, one of the largest in the ground handling sector. Main responsibilities include: - Leading the operational area and being responsible for on-the-day adjustments - Preventing operational difficulties in collaboration with the Operation Control Center - Discussing improvements with branch managers and business line leaders - Supervising labor safety, health, and environmental protection activities - Investigating fraud, accidents, and complaints - Managing overtime payments within budget goals - Managing staff attendance and departure In small branches, you will be the single point of contact during emergencies and consider improvement proposals as a responsible person for the business line/customer portfolio. In medium to large branches, escalate customer issues to superiors and allocate resources for the day with support from the center.
The above information is a public job ad. This job ad is neither an offer nor a contract.
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