At the directly managed store of the British luxury shoe brand 'John Lobb', you will be responsible for customer service tailored to each individual and managing the EC site. (Ratio is 50:50) 【Store Operations】 - Customer service and sales - Maintenance response - Product and customer management - Overall store display and event operations 【EC Operations】 - Order-related operations: invoicing, shipping records, payment confirmation, product arrangement and packaging, shipping operations, sales registration at the register, and customer interaction. - Site management: checking representations (variations/prices, etc.), managing product listings, liaising with overseas representatives, confirmation operations, managing end-of-term sales (limited-time sales), and query response duties.
The above information is a public job ad. This job ad is neither an offer nor a contract.
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