We are looking for future Duty Manager candidates at our company, one of the largest in the ground handling field. 【Main Duties】 ■ Direct the operation area and be responsible for daily coordination. ■ Collaborate with the Operations Control Center to prevent operational difficulties. ■ Discuss improvements with branch managers and business line leaders. ■ Supervise labor safety, health, and environmental protection activities. ■ Investigate fraud, accidents, and complaints. ■ Manage overtime payments within the target budget. ■ Manage staff attendance and departures. 【Small Branch】 Serve as the sole contact point and consider improvement proposals in case of emergencies (responsible for business line/customer portfolio). 【Medium and Large Branch】 Escalate customer issues to superiors and allocate tasks for the day while receiving support from the center.
The above information is a public job ad. This job ad is neither an offer nor a contract.
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