We are recruiting potential future Duty Managers at our company, which is one of the largest in the ground handling field. 【Main Responsibilities】 ■ Lead operations area and be responsible for day-to-day adjustments ■ Collaborate with the Operation Control Center to prevent operational difficulties ■ Discuss improvement points with branch managers and business line leaders ■ Supervise labor safety, health, and environmental protection activities ■ Investigate fraud, accidents, and complaints ■ Manage overtime payments within the target budget ■ Oversee staff attendance management 【For Small Branches】 Act as the sole point of contact during emergencies and consider improvement proposals (responsible for business line/customer portfolio) 【For Medium to Large Branches】 Escalate customer issues to superiors and allocate resources for the day with support from the center.
The above information is a public job ad. This job ad is neither an offer nor a contract.
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